Privacy Policy for SMS Data Sharing
Effective Date: November 5, 2024
1. Introduction True Heart Insurance values your privacy and is committed to ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, share, and protect information when you interact with our services via SMS communication.
2. Information We Collect
When you engage with us through SMS, we may collect the following types of information:
Personal Information: Name, phone number, and other identifying details.
Interaction Data: Messages you send and receive, including content and timestamps.
Usage Data: Information on how you use our SMS service (e.g., response times, frequency).
3. How We Use Your Information
We use SMS data for the following purposes:
To communicate with you about our products, services, and updates.
To provide customer support and respond to your inquiries.
To enhance and personalize your experience.
To ensure compliance with legal requirements and policies.
4. Data Sharing and Disclosure We may share SMS data with third parties under the following circumstances:
Service Providers: Trusted partners who assist in delivering our services, such as SMS gateway providers.
Compliance and Legal Obligations: When required by law, regulation, or in response to legal processes.
Protection: To protect our rights, property, or safety, or that of our customers or others.
"Text messaging opt-in data and consent are not shared with any third parties (including subsidiaries and affiliates)".
5. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
6. Your Choices You may opt-out of receiving SMS communications from us by following the instructions provided in the SMS or by contacting us directly at 864-365-2724.
7. Data Retention We will retain your SMS data only as long as necessary for the purposes outlined in this policy or as required by applicable laws.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us If you have any questions or concerns about this SMS Data Sharing Privacy Policy, please contact us at:
True Heart Insurance
24 Blanche Rd. Greenville SC, 29617
864-365-2724
support@trueheartinsurance.com 
